Booking terms and conditions
For Training Courses:
Courses will be invoiced at the time of booking and invoices must be paid in full, no less than ten working days prior to the commencement of the course or thirty days after the invoice date. Late payment is subject to a £10.00 administration fee or interest charged at 20%.
Please note below our Cancellation and Rescheduling Policy (business hours are 9:00 am - 5:00 pm on working days).
More than 1 Month (30 working days) - No fee payable
15 - 30 working days notice - 25% of course fee
14 - 7 working days notice - 50% of course fee
Less than 7 working days notice - Full fee payable
* Additional Terms and Conditions applicable to Blended Paediatric First Aid Course:
1. Candidates MUST successfully complete the e-learning module, prior to attending classroom study;
2. Candidates MUST bring evidence of having successfully completed e-learning module when joining the class;
3. Without successful completion of the above prior to the classroom-based element, candidates will be awarded for the Emergency Paediatric First Aid Certificate only.
4. Once the link for the e-learning module is activated by candidates, the administration fee in association (£10.00 inclusive of VAT) will become non-refundable if candidates decide to cancel the booking at a later date.
We charge a nominal fee towards travel costs for each trainer. This will be automatically added to your invoice and is broken down to the below.
- 100 miles – 200 miles = £50
- 200 miles+ = £100
Any bookings which require overnight accommodation will be invoiced directly to the client.
For Consultancy:
Consultancy invoice must be paid in full no less than ten working days prior to the commencement of the job or thirty days after the invoice date. Please note the payment structure will be discussed prior to job with the designated administrator.
Final reports will be sent once invoice is settled.
Please note below our Cancellation and Rescheduling Policy (business hours are 9:00 am - 5:00 pm on working days).
- More than 1 Month (30 working days) - No fee payable
- 15 - 30 working days notice - 25% of job fee
- 14 - 7 working days notice - 50% of job fee
- Less than 7 working days notice - Full fee payable
We charge a fee towards travel costs for each consultant. This will be automatically added to your invoice.
Accommodation
Any bookings which require overnight accommodation will be invoiced directly to the client.
Creation of Health and Safety Policy
1. Draft Policy Creation: A comprehensive draft policy will be developed based on initial discussions and any provided documentation.
2. Feedback Opportunity: You will have one opportunity to review the draft and provide consolidated feedback, including any amendments or additions you require.
3. Final Policy Delivery: The final version of the policy will be updated based on your feedback and delivered as a completed document.
Please note this process includes one round of feedback only. Additional revisions beyond this stage will be subject to an additional fee.